Patient Resources / Recursos para Pacientes
Patient Resources in San Antonio, TX
Find answers, connect with us, and access the tools you need for your spine care journey.
Blog
Educational articles on spine health
Testimonials
Real stories from real patients
Pay Online
Pay your bill securely online
Video Library
Browse all 30 educational videos
Why Might I Be Scheduled with a PA?
Our physician assistants have specialized neurosurgical training and work directly alongside our surgeons. Understanding their role in your care — and how your case is always reviewed by a neurosurgeon — helps set the right expectations from your very first visit.
Frequently Asked Questions
Do I need an MRI before scheduling an evaluation?
No. You can schedule a back pain evaluation without requiring an MRI. Our team will determine what diagnostics are needed during your visit.
How quickly can I be seen?
New patients are typically seen within 10 days of their call. Patients diagnosed with a compression fracture are seen within 48 hours of referral.
Will I need surgery?
Not necessarily. We always explore conservative care options first. Surgery is recommended only when it's the best path to lasting relief.
Do you accept my insurance?
We accept most major plans including Blue Cross Blue Shield, Medicare, Aetna, Cigna, United Healthcare, and more. Call us to verify your specific plan.
What should I expect at my first visit?
Our spine specialist team will review your history and collect information about the onset of your issue. Additional diagnostics/imaging may be ordered in addition to pain management and physical therapy. You'll leave with a clear understanding of your condition and a treatment plan.
Do you offer services in Spanish?
Sí. We have bilingual staff and provide care in both English and Spanish.
What Our Patients Say
I was terrified of surgery, but Dr. Zavala explained everything clearly. They tried conservative treatment first, and when I did need surgery, the recovery was faster than I expected.
Maria G.
Having everything in one place — the nerve study, X-rays, and physical therapy — made such a difference. I didn't have to run around to different clinics.
Robert T.
The staff speaks Spanish, which made me feel so much more comfortable. They truly care about their patients. I recommend NSC to everyone.
Carmen L.
